How close should the sales and marketing teams work together? The answer: much closer than most companies think.

Jason Widup (Moderator)

VP of Marketing, Metadata

Amy Slater, Olivier L'Abbé & Sydney Sloan

Global VP Sales, Palo Alto Networks · President, Metadata · CMO, Salesloft

Alignment Through Shared Goals

When sales and marketing reduce the distance between departments, they discover similar objectives. Collaboration enables faster problem-solving and idea-sharing, transforming two separate teams into one unified force addressing shared challenges.

Metrics That Drive Progress

While departments may track different metrics individually, revenue growth should serve as the overarching focus. Leadership must establish alignment on which metrics both teams share to ensure accountability toward company-wide objectives.

Sales Insights Improve Marketing

Sales representatives possess frontline customer knowledge about pain points, needs, and expectations. Marketing should leverage sales input during content creation and review customer calls to generate messaging that truly resonates with buyers.

How to use this resource in evaluation

Use Building Stronger Relationships With Sales | DEMAND Conference as a working prompt for your buying committee, not as a standalone takeaway. The useful question is how the idea turns into governed campaign execution: which accounts are included, which contacts are reachable, which channels carry the message, which budget controls apply, and how results are reviewed after launch.

Bring the resource into a demo or internal planning session and ask each owner to inspect a different layer. Demand generation should review the audience and offer logic. RevOps should inspect CRM, marketing automation, and reporting flow. Sales should confirm whether the campaign creates context they can act on. Finance should ask how spend, conversion quality, opportunity creation, and pipeline are connected before budget expands.

Before treating this as complete, compare the recommendation against one current campaign. Check the audience source, channel fit, exclusion logic, approval owner, expected conversion path, and the report your revenue team will use after launch. That keeps the resource tied to an inspectable operating workflow.

  • Audience fit: define the exact account, contact, customer, or intent segment this idea should reach.
  • Campaign controls: confirm approvals, exclusions, budget limits, creative variants, and launch readiness before spend starts.
  • Measurement path: decide which leading indicators matter early and which pipeline outcomes matter before scaling.
  • Next action: turn the concept into one reviewed campaign object, one owner, and one follow-up date.

The strongest walkthrough should make the resource concrete: a campaign plan, visible guardrails, a revenue-review owner, and a reporting path that a revenue team can inspect without relying on native ad-platform summaries alone.